Returns & Exchanges
At TVS Official Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return and exchange policy for all items in their original, unworn condition with tags attached.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Package the Items
Securely pack the products in their original packaging, ensuring all original tags and labels remain intact to qualify for a refund.
Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing